- Searching for the solution to a problem and not being able to find it
— or —
- Finding the exact solution to a problem in a blog, but discovering that it's an older post using out-dated products and documenting an API or UI that no longer exists?
This question comes from some feedback I received on a series of posts I put together that documents my use of the Citrix NetScaler VPX Express virtual appliance as a reverse proxy.
Citrix is doing the right thing: they're rebuilding the GUI in the NetScaler to eliminate Java (as much as possible). It has been a slow-going process, starting with the 10.0 version (as of this writing, 10.5 is current, and there are still one or two places that use a Java module), and one of the drawbacks is that the new HTML-only UI elements can't duplicate the Java UI—so things are...different.
How does a blogger serve his/her audience? Does one ignore the past and soldier on, or does one revisit the old posts and update them for a new generation of software? If I had positioned myself as a NetScaler expert, that answer is obvious: UI changes in and of themselves would be post-worthy, and revisiting old functions to make them clear under the new UI would make perfect sense.
In this case, however, I have only had a couple of requests for revised instructions using the equivalent UI; I'm not a NetScaler guru, and to be perfectly frank, I haven't the time needed to redo the series. If I get a lot more feedback that this series needs to be updated, I'll think about a second edition using the new UI, but as of now it's going to stay the way it is.